Rates / Insurance

Your out-of-pocket expense is determined by your insurance company’s Health Benefits Plan, and is based on your deductible, co-pay and/or co-insurance. Your out-of-pocket expense is far less than the rate we bill your insurance company.

To obtain your deductible, co-pay and/or co-insurance out-of-pocket expense contact your insurance company. The phone number to obtain this information is located on the back of your health insurance card, commonly under Member Services. Refer to the First Appointment Intake Paperwork for the Prior-Authorization form as a guide to obtain the needed information when speaking with your insurance company representative.

Here are some suggested questions to ask your insurance company representative:

• Do I have mental health benefits?
• What is my deductible?
• How much of my deductible has been met for the year?
• Do I have an out-of-pocket co-insurance expense? If yes what is the percentage?
• What is my co-pay?
• How many sessions per calendar year does my plan cover?
• Do I need to be referred by a physician?

Medicaid and Medicare

Please contact our scheduling line to obtain information regarding Medicaid and Medicare providers within the practice.

816.587.4900

Payments

All out-of-pocket expenses are due at time of service. Cash, check and all major debit and credit cards are accepted for payment. We can also process Flexible Spending Accounts and Health Saving Accounts (with payment cards) onsite.  If out-of-pocket expenses are not paid at the time of service you will be subject to an additional $10.00 billing fee.

Cancellation Policy

For cancellations a 24 hour notice is required. If 24 hour notification is not received for cancellations or missed appointments you will be billed a $75.00 cancellation/missed appointment fee. Insurance will not cover cancellation or missed appointment fees.